Find answers to the most common questions about our renovations, decking, blinds, and installation services. These FAQs help you learn how we work and what you can expect from Design Projects.
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QUESTIONS
Frequently Asked Questions
Do you offer custom design and fabrication?
Yes, we specialize in custom-designed structures and infrastructure, including:
- Bespoke pergolas and patio systems
- Specialise in custom design for homes and outdoor living spaces,
- Fabricated steel structures
- Outdoor seating, bollards & architectural elements
If you can imagine it, we can design and build it.
How long does an outdoor project usually take?
Timeframes depend on design complexity, approvals, and materials, typically. Custom fabrication varies based on design and engineering needs. We provide clear timelines during your quote.
What payment methods do you accept?
We accept:
- Bank transfers
- Credit/debit cards
- Business purchase orders (for councils & commercial clients)
Invoices are issued for all work.
Do your structures come with a warranty?
Yes, our work is backed by warranty, including:
- Manufacturer warranties on materials
- Structural and installation compliance
Your project is secure from start to finish.
Can I reschedule my booking?
Yes, just let us know at least 24 hours in advance and we’ll reschedule your appointment.
Do you manage council approvals as part of your project services?
Yes, we handle the entire council approval process in-house, including liaising with councils and private certifiers, ensuring a smooth and stress-free experience.
What does Design Projects specialize in now?
Design Projects now brings together the strengths of DB Outdoors and Spinryde.
We provide:
- Luxury Renovations- Complete turnkey service from concept to completion
- Outdoor Living Solutions- Outdoor blinds, roller shutters, and full backyard transformations
- Facade Renovations-Modernise and refresh your home’s street appeal
- Decking Solutions- Premium timber and composite decking
- Approvals Made Easy- Council approvals and CDC handled for you
What is the best way to reach your team?
You can contact us via our online form, email, or direct phone call.
During business hours, our team responds quickly and can arrange site visits or quotes immediately.
Do you service both residential and commercial projects?
Design Projects service both residential and commercials:
- Homeowners
- Builders
- Schools
- Councils
- Commercial developers
- Government and community facilities
If you’re unsure whether your project fits—just ask us!
What areas do you service?
We provide services across Greater Sydney and surrounding regions.
For large commercial or council projects, we can service broader NSW locations as well.
How soon will I get a response after submitting the contact form?
We aim to respond to all enquiries within 24 hours, often on the same business day (Monday–Friday, 9am–5pm)
Messages received after hours or on weekends are answered the next business day.
Do you provide free quotes?
Yes. Most outdoor and infrastructure projects include a free initial consultation and quote.
Complex site inspections may require a call‑out fee, which is refunded when the project proceeds.